Privacy Policy
Last updated: January 27, 2025
Introduction
At SwipeGifts.com ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our gift recommendation service, or interact with our personalized mystery gift box platform.
By using SwipeGifts.com, you consent to the data practices described in this policy. If you do not agree with the practices described in this Privacy Policy, please do not use our services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through third-party payment processors)
- Gift preferences and recipient information
- Account credentials and profile information
- Survey responses and feedback
- Customer service communications
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and click data
- Device information and mobile device identifiers
- Cookies and similar tracking technologies data
- Referral sources and search terms used to find our site
- Gift swiping patterns and preferences
Third-Party Information
We may receive information about you from third parties, such as social media platforms, marketing partners, and public databases, to enhance our services and provide better gift recommendations.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- Processing and fulfilling your gift orders
- Providing personalized gift recommendations
- Managing your account and preferences
- Facilitating payment processing and shipping
- Delivering customer support and service
Communication
- Sending order confirmations and shipping updates
- Providing customer service and support
- Sending marketing emails and promotional offers (with your consent)
- Sharing gift guides and seasonal recommendations
- Conducting surveys and gathering feedback
Improvement and Analytics
- Analyzing website usage and user behavior
- Improving our gift recommendation algorithms
- Enhancing website functionality and user experience
- Conducting research and analytics
- Preventing fraud and ensuring security
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you, including:
- Payment processors (Stripe, PayPal, etc.)
- Shipping and fulfillment partners
- Email marketing services
- Analytics providers (Google Analytics, etc.)
- Customer service platforms
- Security and fraud prevention services
Legal Requirements
We may disclose your information when required by law or in response to valid requests by public authorities, including:
- Compliance with legal obligations
- Protection of our rights and property
- Investigation of potential violations
- Protection of personal safety
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and security
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your ability to access certain features.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Data backup and recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Control
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and personal information
- Port your data to another service provider
- Object to certain processing activities
Marketing Communications
- Opt out of marketing emails by clicking the unsubscribe link
- Adjust email preferences in your account settings
- Contact us directly to update your communication preferences
To exercise any of these rights, please contact us at privacy@swipegifts.com. We will respond to your request within a reasonable timeframe and as required by applicable law.
International Data Transfers
SwipeGifts.com is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.
We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@swipegifts.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Post the updated Privacy Policy on our website
- Update the "Last Updated" date at the top of this policy
- Notify you via email or website notice for significant changes
- Obtain your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@swipegifts.com
General Contact: hello@swipegifts.com
Website: SwipeGifts.com
Response Time: We will respond to privacy inquiries within 30 days
This Privacy Policy is effective as of January 27, 2025 and governs the use of SwipeGifts.com services.